The purpose of this policy is to inform data subjects about the various processing activities carried out by this organisation through the website that affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights.
LUCIE CH INMOBILIEN BALEARES SLU, with registered address at C/ DEL BISBE VERGE Nº 26 (07650 SANTANYÍ), Balearic Islands, Spain, Tax ID (NIF) B07963119, contact phone number 971825062 and email info@lucie-hauri.com
USERS/VISITORS OF THE DATA CONTROLLER'S WEBSITE
We will process the personal data provided in order to:
● Handle requests, complaints and incidents submitted through the contact channels included on the website.
● Understand visitor behaviour on the website in order to detect possible cyberattacks against our website.
● Comply with the legal obligations directly applicable to us that regulate our activity.
● Protect and exercise our rights or respond to claims of any kind.
● Where applicable, send commercial communications relating to the goods or services that make up our business and/or news or newsletters related to our sector. Your refusal to grant this authorisation will mean it is not possible for us to send you information.
● Where applicable, manage your participation in competitions and promotions run by the organisation. Your refusal to grant this authorisation will mean it is not possible for you to take part.
● Where applicable, send satisfaction and/or quality surveys. Your refusal to grant this authorisation will mean it is not possible for us to evaluate the service provided.
USERS/VISITORS OF THE DATA CONTROLLER'S WEBSITE
● The consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the purposes mentioned.
● To comply with the legal obligations applicable to us. In this case, the data subject may not refuse the processing of personal data.
● Our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, although they may exercise, where applicable, the rights recognised in the "rights" section of this policy.
Google reCAPTCHA
We use the Google reCAPTCHA service, based on our legitimate interest, to detect whether the website is being used by bots, in order to protect the site and prevent abusive and fraudulent practices, such as the sending of spam.
Google Maps
We use Google Maps (API) in order to show you interactive maps directly on our website and allow you to use its features. We recommend that you first carefully read our provider's privacy policy by clicking here
YouTube
Our website uses add-ons from the YouTube platform, powered by Google. YouTube will only associate your browsing behaviour with your personal profile if you are logged into your account. You can avoid this by logging out. We recommend that you first carefully read our provider's privacy policy by clicking here.
Google Analytics 4 and Google Ads
We use Google Analytics 4, with Google Signals and granular location and device data collection features enabled, to analyse the use and browsing of the website. Advertising features of Google Analytics 4 and Google Ads are also enabled, including the creation and activation of audiences, remarketing and campaign measurement.
These processing activities will only take place if you accept the corresponding analytics and advertising cookies through the settings panel. You can withdraw or change your consent at any time from that panel.
The Cookie Policy identifies the specific cookies, technologies and providers, their purposes, retention periods and configuration mechanisms.
The personal data provided will be kept for as long as necessary to fulfil the purposes for which it was originally collected.
Once the data is no longer needed for the processing in question, it will be duly blocked and kept available, where applicable, to the competent Public Administrations and Bodies, Judges and Courts, or the Public Prosecutor's Office, for the limitation period of any actions that may arise from the relationship maintained with the client and/or the retention periods established by law.
We do not make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.
However, if you accept advertising cookies, Google Analytics 4 and Google Ads may use online identifiers, browsing data, device information and audience-related data to create segments or audiences and to display or measure personalised advertising. You can avoid this processing by rejecting or withdrawing your consent for advertising cookies from the settings panel.
During the period in which your personal data is processed, the organisation may disclose your data to the following recipients:
Judges and Courts.
State Security Forces and Corps.
Other competent public authorities or bodies, when the controller has a legal obligation to provide the personal data.
Providers that supply technological services necessary for the operation of the website and that, when acting on behalf of the organisation, process the data as data processors under Article 28 of the GDPR.
Google Ireland Limited, with registered address at Gordon House, Barrow Street, Dublin 4, Ireland, as the contracting entity for Google Ads services; and Google LLC, established in the United States, when it takes part in providing the Google Analytics 4, Google Ads, Google Maps, YouTube and reCAPTCHA services, on the terms described in this policy and in the Cookie Policy.
The use of certain technology providers and the cookies or similar technologies associated with them may involve international transfers of data or access to personal data from countries located outside the European Economic Area (EEA), in particular, the United States.
This may occur in connection with the Google services used on the website, including Google Analytics 4, Google Signals, the advertising features of Google Analytics 4 and Google Ads, such as the creation and activation of audiences, remarketing and campaign measurement, as well as Google Maps, YouTube and Google reCAPTCHA.
The configuration of Google Analytics 4 to collect or store certain data on servers located in the European Union does not, by itself, rule out international transfers or access from third countries in connection with the provision, support, security or overall operation of the services.
| Service | Purpose | Data that may be processed | Possible destination |
| Google Analytics 4, Google Signals and advertising features | Web analytics, audience measurement, statistics, creation and activation of audiences, remarketing and campaign measurement | Online identifiers, cookie and device identifiers, IP address, browsing and interaction data, technical browser and device information, approximate or granular location information when enabled, and audience-related data | United States and, where applicable, other countries outside the EEA where Google entities or their providers are involved |
| Google Ads, including customer lists (Customer Match) | Management, measurement and personalisation of advertising campaigns; creation and activation of audiences; remarketing | Online identifiers, browsing and interaction data, technical information, audience-related data and customer email addresses used for customer lists | Google Ireland Limited (Ireland) and the United States, when Google LLC is involved; where applicable, other countries outside the EEA where Google providers are involved |
| Google Maps, YouTube and Google reCAPTCHA | Display of maps and videos; protection against bots, spam, fraud and abusive use of forms | IP address, online identifiers, browsing and interaction data, technical browser and device information and data derived from the use of the service | United States and, where applicable, other countries outside the EEA where Google entities or their providers are involved |
The contracting entity for Google Ads services is Google Ireland Limited, established in Ireland. When data is transferred to Google LLC in the United States, the transfer is based on the European Commission's adequacy decision regarding the EU-U.S. Data Privacy Framework, given that Google LLC is an active participant in that framework.
Where other recipients or providers located outside the EEA are involved that are not covered by an adequacy decision, transfers will be carried out using the safeguards provided for in Chapter V of the GDPR, including, where applicable, the Standard Contractual Clauses approved by the European Commission and the necessary supplementary measures.
You can request additional information about international transfers, recipients and applicable safeguards through the contact details provided in this policy.
In order to involve you in our activity and keep you informed of our news, we would like to let you know that LUCIE CH INMOBILIEN BALEARES SLU has created a profile on Social Media.
All users have the opportunity to join our social media channels or groups. However, please note that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid means), your data will belong to the relevant Social Network, so we recommend that you carefully read its terms of use and privacy policy, and make sure you configure your preferences regarding data processing.
Below, we provide the link to the privacy policy of the different Social Networks on which we are present, so that you can access the privacy policies at any time and configure your profile to protect your privacy:
Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer
YouTube:https://policies.google.com/privacy
Instagram: https://privacycenter.instagram.com/
Data subjects may request further information about the processing of their personal data and may, at any time and free of charge, exercise their rights of access, rectification and erasure, as well as request that the processing of their personal data be restricted, object to it, request its portability (provided this is technically possible), or withdraw the consent given and, where applicable, not be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms made available by the organisation, or send a written request to the postal address or email address referenced above. For these purposes, we inform you that you may be asked for your ID card or any other similar document in order to verify your identity, provided this cannot be done through other less intrusive means.
If you feel that your rights regarding the protection of your personal data have been violated, especially if you have not obtained satisfaction in exercising your rights, you may file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency, AEPD), through its website www.aepd.es
In accordance with the provisions of Article 21 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive further information about our services, you may unsubscribe by sending an email to info@lucie-hauri.com, with the subject line "UNSUBSCRIBE"
The data subject guarantees that the data provided is true, accurate, complete and up to date, and undertakes to report any changes to the data provided through the channels made available for this purpose and indicated in point one of this policy. The data subject will be liable for any direct or indirect damage or loss arising from failure to comply with this obligation.
If the user provides third-party data, they declare that they have the consent of the data subjects concerned and undertake to pass on the information contained in this clause to them, releasing the organisation from any liability arising from failure to comply with this obligation.
This privacy policy may be modified/updated in accordance with applicable legal requirements or in order to adapt it to instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically review our Privacy Policy.
If you have any questions about this policy, you may contact LUCIE CH INMOBILIEN BALEARES SLU through the forms made available by the organisation, or by sending a letter to the postal address or email address referenced above.
Last reviewed 10 September 2026
